President Ruto challenges KEMSA to eliminate health delays through 100% fill rate

President William Ruto (left) with KEMSA CEO Dr. Waqo Ejersa (right) at the 2025 Devolution Conference in Homa Bay. Photo: HANDOUT

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In a visit to KEMSA’s exhibition stand during the ongoing Devolution Conference in Homa Bay County, the Head of State challenged the authority to achieve a 100% fill rate.
"We agreed that KEMSA must hit the 100% Order Fill Rate. Healthcare delivery must be efficient and responsive. KEMSA must aim for a 100% Order Fill Rate to eliminate delays and ensure patients across the country receive the treatment when they need it,” the President said.
The Head of State acknowledged KEMSA’s role in achieving Universal Health Coverage (UHC), challenging the Authority to intensify efforts in service delivery.
President Ruto noted the ongoing reforms at KEMSA, which have since led the authority to maintain an order fill rate of 57%.
KEMSA in June launched a 100-day Rapid Results Initiative (RRI) as an intervention to enhance operational performance and accelerate progress toward its 100% order fulfilment target. This is through initiatives for Market Diversification and Growth, Innovation and Learning and Sustainability.
“The RRI is more than a short-term fix; it is the launchpad to our long-term Sustainable Growth Strategy that will redefine how we deliver on our healthcare mandate,” said KEMSA CEO Dr. Waqo Ejersa.
Dr. Ejersa added that KEMSA IS committed to ensuring the uninterrupted availability of quality-assured health products and technologies to all Kenyans.
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