Mastercard partners mTek to embed insurance in East Africa payments

L-R: Mastercard Senior Vice President and Country Manager for East Africa & Indian Ocean Islands Shehryar Ali and Hillcroft Holdings CEO Bente Krogmann at the signing of a Memorandum of Understanding (MoU).

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American multinational payment card services giant Mastercard
has entered the embedded insurance space in East Africa through a new
collaboration with digital insurance company Hillcroft (mTek).
This sees tailored insurance products integrated directly
into Mastercard’s consumer and SME card offerings, enabling individuals and
businesses to access affordable coverage through existing payment platforms.
The initiative targets the region’s low insurance penetration, which the companies say remains below 3 percent due to high upfront costs, complex applications, and limited distribution. By embedding insurance into everyday transactions, the firms aim to expand access.
“By bringing insurance directly into the payment experience,
we are removing friction and making protective cover accessible to millions of
people and businesses,” said Shehryar Ali, Senior Vice President and Country
Manager for East Africa and Indian Ocean Islands at Mastercard.
SMEs account for more than 90 percent of businesses in East
Africa, and the companies say overage at the point of transaction eases access
for small firms that often face barriers in securing affordable insurance.
Bente Krogmann, CEO of mTek, said the collaboration would
allow the company to scale its technology and connect with millions of users
through trusted payment channels.
“Together, we aim to deliver solutions that are simple,
affordable, and life-changing for underserved communities,” she said.
Per a joint statement by the two companies, the model will
involve financial institutions, insurers, and telecommunications companies,
bundling payments with insurance to expand reach.
mTek will provide API integration with underwriters,
platform support, and co-develop products with insurers to build commercially
viable and scalable models, it said.
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